Our Happy Customers Reviews
Check out what local HVAC customers have been saying
about the service performed by JonLe Heating & Cooling!
I have used JonLe Heating and Cooling for a number of years at me previous residence and now at my current location. They have always given us the highest quality service and professionalism from installation of a entire hvac system to yearly maintenance. I have always highley recommended them to friends and family.
We called Jonle because our furnace was not producing much heat. A technician came by the same afternoon and fixed the problem. He was professional, courteous and extremely knowledgeable. He took the time to explain the problem to us and answered all of our questions. Highly recommend! Good folks!
Great experience. I called Jonle because the previous owner of the home had their maintenance done through them, and figured if anyone would know my furnace it would be them. The tech (Tim Feldman) called roughly 30 minutes before arrival. He was friendly and was able to diagnose the issue with my furnace quickly and able to explain to me what was wrong and what the fix was. He was able to get my furnace running properly quickly, which is a life saver during the winter!
We have used Jonle to preform our annual HVAC maintenance for several years and to install our new furnace and AC. They are very professional, knowledgeable and dependable. I would definitely recommend them!
JonLe installed our furnace, house A/C, and an additional A/C unit for the upstairs bedroom. They come annually to do a checkup. Friendly employees, professional work, excellent service.
Mr. Sheppard did a FANTASTIC job. He took his time, was happy, friendly and respectful he explained what he was doing, explained our humidifier, air cleaner and thermostat (we just moved into a new home and no papers were left.) We would like to have him our system in the spring.
I really like Jonlee because of their professionalism during my regular seasonal checks for ac/ furnace . I purchased my furnace from them years ago and I was pleased with them giving me comparable products and prices to choose from with a patient and seamless experience. Jonlee has always shown me and my home respect by arriving on time and their cleanliness.They always arrive with shoe covers . Their service is reliable and costs are reasonable which has the same furnace running for years.
I had a broken furnace that was unsafe to run for the upcoming winter season. JonLe was the second company that I called to get a quote from and they were much more affordable than the competition. They were quick to get me the quote and gave me plenty of financing options to choose from. The scheduling was effortless and the installation was quick and professional. I'm so pleased with my new furnace. <3
I have been a client of JonLe for the past 20+ years; they are awesome. Because of their regular maintenance on my system, the life of the unit was extended approximately five more years than expected. Great company!
JonLe is a great company! They have been there for me whenever I've needed them. That's loyalty to their customers that you don't see very often anymore. Good job JonLe!!!
We had our furnace/heat pump winter check and service done by Matt, he was great, explaining what he checked and offering details about how well the units are running and that we were ready for the winter season. We have used Jonle since we moved to our new condo in 2016 subscribing to their Energy Savings/Preventive Maintenance Service Plan. It provides twice per year check up services by their friendly, knowledgeable service technicians. They explain what they have cleaned and checked and how your units are running which is helpful. The few times our unit needed a replacement part or repair, it was explained clearly; the repair was done promptly and the pricing was very reasonable. With Jonle, we feel very comfortable that our HVAC systems are always in top condition.
Been with JonLe since 1999. Very responsive and very good service. Wil and Tim the techs have been excellent .
Great service. the technician came punctually. Very friendly, very knowledgeable. Great service, no complaints.
Great service. On time with clear communication through the whole process. Great company!
Every technician we have encountered over the years has been friendly, competent, and thorough. It is very reassuring to know that someone is keeping an eye on our system to spot issues before they get worse.
The price that I indicated covers me for 12 months and two maintenances each year. It also results in reduced costs if I do end up having an actual problem as well as I promise that somebody would be at my home within an hour.
Excellent service performed by your technician. Heating maintenance on my 24 yr old system which Jonle has kept running flawlessly for that time.
Replacing an entire HVAC system is incredibly stressful. Not just because of the cost, but also the fear of being taken advantage of or making a really bad situation even worse. Our experience with JonLe, however, could not have been better. We would gladly give this review 10 stars if we could. First, Frank (a former installer now in sales) and our lead installer, Jared, have been with the company for 30 and 16 years respectively. Their experience showed immediately from the first visit. They pointed out simple improvements to the water line for the humidifier plus the ductwork with ways to increase airflow that have already made a huge difference in the performance of the new system. The price, warranty, and service agreement were all better than the four other Cincinnati companies we spoke with. JonLe also offered the most favorable financing terms on a new Carrier system, along with helpful information about a tax credit we can claim before the end of 2025. The best part of the entire experience was the installation by Jared and Sam. It took three days because they took their time and did things right. I’ve included photos of their craftsmanship. Thank you for turning a VERY stressful situation into a much easier one. Both in terms of the final product and the cost. You truly exceeded our expectations.
Noah was on time, checked furnace and explained what he was doing. Very satisfied.
Jason was my tech that was here to do our gold service for the winter... very courteous and did a very complete inspection as well as changing the humidifier filter... nice to have quality professional people doing our service... Thanks JonLee
I have used this company for more than 20 years and am very satisfied with the service. I find the staff very pleasant and easy to work with
Answering Service was very courteous and knowledgeable. The technician we had (Matt) was very knowledgeable and explained in detail what the problem was and what needed to be done to correct it. He also explained some items that will need attention in the near future. My family has used JonLe for many years and highly recommended them.
We’ve happy and satisfied customers for over 20 years. JonLe sincerely given us less to worry about. The consummate skill and customer service is something we never take for granted and at the root is a fundamental trust that is absolutely unwavering. Thanks to Steve and the whole team.
Jonle Heating & Cooling has been providing me service for many years. I have them come out twice a year for maintenance and they have a discounted rate if you sign up for the 2x year maintenance package. They send the same guy out each time so you get to know them and they know you. Great company and great employees.
Dan, from JonLe, did my routine HVAC maintenance. He was professional, quick, thorough, and friendly. Very pleased with JonLe for the last 13 years they've been maintaining my HVAC system.
Kind, courteous, and took the time to explain what they were doing and why. Thank you!
Excellent service.. on time..knowlegeble and easy to schedule. Highly recommend
We have been loyal Jon Le customers for more than 18 years. They are the very best in the business. Their HVAC technicians are very detail oriented and competent, especially Chad Schaber is a real pleasure to work with!
Jonle always offers excellent service from the knowledgeable folks who answer the phone and do their best to get you in to the honest service techs who come to your home. Highly recommend.
JonLe is always prompt and clean. The service guys have always been informative and listened to my questions. I have been with JonLe for 30 years. Highly recommend!!