Reliable Heat Pump Maintenance in Cincinnati

They were able to uncover a neighbor's shedding pine tree that was clogging up the condensing coils. I wasn't aware of this had to be addressed periodically to prevent problems. I am ever so glad for my annual maintenance plan ! Thanks JonLe , Larry Farwick

very professional

JonLe does a fantastic job. Their technicians are very knowledgeable, show up on time and do a thorough review of our HVA system.

The technician was on time, knowledgable, and personable. We are well satisfied with the service we received.

Great communication and service

Been using Jonle for almost 20 years at 3 separate addresses! They are reliable, friendly and a pleasure to work with, Noah came out today and was quick and efficient as always. Thanks guys, will recommend you every time.

Steve was on time. Efficient and completed the task.

Chad is very knowledgeable and was able to identify the AC problem quickly. Highly recommended!

I have been using JonLe/Tri County Heating and Cooling for many years for both annual preventative maintenance and furnace & AC equipment replacement. Both their service and installation technicians are highly skilled and provided excellent service. They always arrived during the provided window of time.

Hello! I'm a little late posting my review because life has been busy. Anyways. I came home from work to a VERY HOT house and immediately knew something was wrong. I contacted JonLe the next morning and they were very helpful, kind and were able to squeeze me in that same morning. Todd S. called to notify me that he was on his way and arrived a short time later. After looking over my unit and listening to my description of what was going on, he quickly diagnosed the issue and told me what part needed to be replaced, quoted me an affordable and reasonable price to repair and got to work. Todd saved the day for me. He stayed a few extra minutes longer to ensure my unit was working properly and that I was able to notice the cold air flowing out. He is absolutely amazing and I am eternally grateful for his assistance and hard work. Thank you, Todd and JonLe!!! They definitely get all five stars from me!

Service arrived in the expected window of time and Cory took his time evaluating since our issue was a bit of a mystery. Cory explained everything in a clear manner. We were given options and with his professional experience came up with a plan with no pressure.

Very Professional great service

on time and thorough

JonLe heating and air conditioning personnel have always been courteous, well qualified and always take care of furnace and air conditioning needs. Steve has been service person whom I always ask for. So he has been servicing my utilities for many years. He is excellent. I always know and feel confident that all will be well after he has done yearly maintenance. Staff whom I speak with to schedule appointments are always very helpful and cordial. They work with my schedule which can be dicey.

Great service. My technician was knowledge and freely shared that knowledge with me so I understood what happened with my unit.

Jason was very professional and thorough with our service. He was very knowledgeable and explained everything in detail.

Called on a Monday morning they were here in 30 minutes. I can tell you I have a hot water boiler they fixed street side auto fill valve and a backflow preventer. 2 of the nicest guys, explained in detail very friendly honest open. Office staff was great as well... They even came next morning to readjust something at no charge.. very cool. They are my go to.

Always professional & knowledgeable.

Mark was thorough and professional. Did take over a month for appointment

My technician today was Mark Johnston. He was top notch. He is thorough , efficient and always friendly and completes his task in a timely manner. I have been a customer of jonle for years Excellent company.

Very clear and concise with the information.

We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.

Have trusted them with our HVAC maintenance & repairs for years. They are thorough, respectful and honest. Will Ross did a great job servicing our AC.

We have had a service contract with Jonle for over 15 years. Pleased with the service. Purchased new furnace/AC through them. Great to deal with

This company always does a good job no matter who they send. Jason did a great job today and explained everything he did etc. All good!

Tech performed routine maintenance. Was prompt and professional.

Jon Le is THE BEST! The service technicians are always polite, knowledgeable and let me know arrival time .

Had a recent service call from Jonle. They provided a text to let us know we were the first stop of the day at 8am. The service tech showed up right on time and provided the service for us in a friendly and professional manner. We have been a client with them since 2017. We have a service agreement for two visits per year (spring & fall)…..a great value! Great company and great people!

I have been a customer of Jonle for many years and have recommended their services to many neighbors and friends. Their technicians are friendly and knowledgeable. I wouldn't use any other company!

Trustworthy, friendly, reliable service every time!

Great service representative. Explained what he was doing, politely and wore shoe covers.

I've been using JonLe for my HVAC services for years and their technicians have always been professional, thorough, and honest. Today, Mark came out to do my annual AC maintenance. He's been here before, and I'm always appreciative of how he goes though everything he inspected and tuned up. He's very knowledgable and offers great advice to keep my system in tip top shape. I would highly recommend JonLe to anyone who needs HVAC service.

I had to have the HVAC compressor replaced. Matt, was the Service Repair man who installed my new compressor. He did an excellent job and had my AC up and running in about 4 hours! I was so thankful! I have used JonLe for over 30 years. They were very accommodating and was able to get my AC up and going on a 90° day! I have always been very pleased with their workmanship and their staff. I was fortunate enough to have the same service man, Dan, for my tune-ups for over a decade. Thank you!

Excellent and timely.

After days of no air in 90 degree weather and JonLe Heating being the 2nd Company Barb schedule us right away and she's wonderful. Communication for arrival appteciated our tech Jason arrived and had us up and running within the hour commicating all steps so a 64 could understand I highly recommend this Company from beginning to end

Tech was very nice and serviced the air conditioner in a timely fashion with no problems.

Worked with Jonle for years, on repairs to original furnace then eventually when did a new system. They're always very professional and answer all questions! Do the yearly tune up package for peace of mind to take care of system/ prevent problems! Highly recommend!

We have seasonal checkups and are very satisfied with all aspects of the services provided. A couple of years ago we needed to replace our old HVAC systems, and that process -- sales and installation -- was also excellent.

Our tech was friendly and professional. He did a great job and communicated clearly. He turned off all the lights in the basement when done saving me time to not walk downstairs to turn them off, very conscious. Paperwork was electronic and speedily sent upon completion of the work. The dispatch personnel are pleasant to talk to, they are helpful and responsive. We have been using Jonle for many years and will continue due to the great service. We participate in the annual contract that gives two maintenance tune-ups, on for winter and one for summer. If problems arise the maintenance plan provides availability above non plan members, parts are cheaper and other perks.

My technician was very professional and helpful with getting our A/C working. I highly recommend JonLe for all your HVAC needs!

I have had the maintenance service for years, and every technician that has come to my house has been on task, courteous, and respectful of the property. I really like that the company sends a photo of the technician and a brief description prior to his arrival. Any work they have done, including installing a new air conditioner and heat pump, has been professional, and I highly recommend them.

Great company, friendly employees - very satisfied with the twice yearly maintenance they provide.

Courteous, friendly and professional. I like gettong a reminder call a day or so out and the tech calling me to give me a heads up on actual arrival time. Eadily understood and communicative:)

Pays to have plan. Very nice company good customer service

We had our new system installed by Jon Le. When built our house in 2021. They installed that one. So 24 years later when we needed a new system , there was no question. Their technicians are, friendly and knowledgeable. They serviced our system the first 24 years and we will definitely have them service our new one. Thank you for you wonderful service!!

I've depended on the services of JonLe Heating & Cooling for the past 5 years, and remain a happy customer. Their staff and technicians have always been kind, courteous, and thorough in their work. I'm grateful for the services they offer, and will continue to call on them. Thanks, JonLe!

Jonle is always there when we need them, on time, professional, and clean. Recently Jason got our thermostat back online and took the time to explain itt to me.

Steve did an exceptional job.

They were able to get me in and taken care of very ppromptly. Definitely the best service I have had done. Highly recommend.

Timely and thorough.