Reliable Heat Pump Maintenance in Cincinnati

We have used JonLe for a very long time, over 20 years. Everyone has been friendly and very helpful. Will Ross was our technician this time. He was punctual and notified us that he was on his way. He answered our questions and did a great job with our A/C maintenance service. Thank you, Will!

Mr. Sheppard did a FANTASTIC job. He took his time, was happy, friendly and respectful he explained what he was doing, explained our humidifier, air cleaner and thermostat (we just moved into a new home and no papers were left.) We would like to have him our system in the spring.

Our service tech Will did a great job. He was thorough and explained what he was doing

Excellent service; efficient with good explanation with digital photo of completed cleaning.

Fast and very thorough! The technician explained everything and let me know exactly what was going on the whole time.

Jon Le has been our go-to for annual AC/heating maintenance. Always quick to schedule and they listen to our concerns when we do have them.

The man who did my system HVAC maintenance was very nice and thorough.

Professional, punctual and courteous.

We had Mark here for a/c maintenance and he was very knowledgeable about what we need to do to keep our 27 year old a/c running as long as possible. We appreciate his sharing his knowledge to help us limp our system along.

Reliable and friendly

Jonle Heating & Cooling is a company you can trust! All my experiences with the have been positive. Friendly, knowledgeable technicians who know their stuff. I am on a maintenance program that service my heating and cooling systems. They keep them in top shape.

Jason was very friendly and knowledgeable. He shared his findings in a way that was easy to understand and had no problem explaining anything I couldn't. His recommendations seemed based on what was best for my home and my family!

Always on time and courteous. They always explain what exactly they do or what the problem is in laymen’s terms so I understand my options.

Matt Sunnenberg did a wonderful job diagnosing the problem with our AC. He knew what the issue was before opening the compartment to show me the AC coil unit. 19 years old and the rust and decay of the unit was amassing to see. Matt explained all of our options and the cost involved. His advice to replace all of the AC components made the most sense and we felt most confident in his recommendation. Because of the delay in getting the new AC unit ordered and installed, Matt did us a big favor by adding enough Freon to our existing unit in order to keep the house cool temporarily. Thank you, Mike

We have been dealing with this company for 30 years. They are top notch and all their technicians are very professional and knowledgeable. We subscribe to their maintenance contracts and as a result we have never had a breakdown. They don't try to sell you stuff that you don't need.

We have used Jonle for all our HVAC needs for many years. They are always responsive, on time, respectful of your property, and do what they say they are going to do. We highly recommend them.

Jonle was wonderful to work with from the start. Patrick was excellent- knowledgeable, easy to talk to, and quickly followed up with a quote and timeframe even though the service manager was out of the office that day. I received prompt communication the next morning about the tech’s arrival window, additional text reminders, and even a call the following morning asking if we’d like to move up our timeframe due to a cancellation. Our service tech Chad was kind, professional, got the job done quickly and spent time answering my questions & talking me through everything. I felt very confident in the work he did and information he provided. Their pricing was competitive and significantly better than one of “bigger” names out there (a company we will never be using again now that we’ve found Jonle). It was more in line with other fairly priced companies. Everything was excellent from start to finish and we will use them again in the future and also recommend to others!

Jonle 's employees are very courteous, experienced, and knowledgeable. I can always count on them when needed. They keep my system up and running!

We've been using JonLe for all our HVAC for many years. They are an A+ company with great people. The technicians are friendly, experienced, and very knowledgeable. We use their maintenance plan and get two checkups a year. Best deal ever. JonLe is a fantastic company and I never expect to use anyone else.

On time, efficient and courteous.

Matt was great and resolved my issues for a reasonable cost. AC up and running

Great experience this morning with Matt , prompt, professional,Went right to work. Diagnosed the issue, anserded my questions,made the repair. Thank You...!

Technician very polite, professional. He was on time and actually early for my scheduled appointment. I have been using Jonle for over 30 years. Never been disappointed.

Professional, great communication, wouldn't use anyone else!!!

The man who made the service call was very professional and knowledgeable.

No complaints over the four or five years Jonle has kept our heating and AC working smoothly. Furnace broke down in the freezing weather and they were out the same day, replacing it faster than seemed possible.

JonLe has knowledge technicians who arrive on time and are very good at what they do. They explain everything being done and are proactive on all maintenance items.

We have used Jonle for 20 years and Steve has been our technician the entire time. I keep asking for Steve. He is excellent.. We've had our furnace and A/C unit replaced by Jonle and have saved money on our utility bill. I will not use any other heating company. You can trust this company to do the job right the first time.

Been using JonLe for approx 7 or 8 years. My Tech Tim is Great. Very knowledgeable takes his time and leaves everything spotless. Give them a try. You will be .satisfied.

I've been with Jonle for years. As always, the service man was excellent, explained everything, answered all my questions, set everything back to my preference, and even brought in my Amazon package from my porch.

Mark was professional, courteous, thorough and very informative. He was on time and efficient.

Excellent service and very professional

Chad is very knowledgeable and easy to talk to.

We received great, prompt and courteous service from Jonle when replacing our furnace. They didn't use high pressure tactics, pleasantly answered all of our questions. The installers were efficient, clean and professional. Our sales person, Jeff Gray followed through until everything was complete and he knew we were satisfied.

Very happy Everything is working well.

Chad did a great job . He serviced the AC unit, and he had to return to finish the job when the temperature cooperated.

I have been a customer of Jonle for 18 years. They have always been very professional and dependable. I would highly recommend Jonle for all your Heating and AC needs.

Very good technician.

Very professional service!

great job

Todd was very professional and curtious when doing the semi annual maintenance on our HVAC system. He described in brief detail what he was doing. Glad to have him back next time.

The technician diagnosed the problem and replaced the faulty component within 24 hours.

We had our semi annual maintenance performed today on our HVAC system by JonLe Heating and Cooling. We requested technician Jason to perform the service because we have had him before (quite a few times) and we have been very pleased with his performance as well as his knowledge of HVAC systems. We have a yearly Energy Savings Plan with JonLe Heating and Cooling.

Jonle was once again very responsive and went above and beyond and addressing the problems we were having. In today’s world many of us are disappointed by service providers but that is not the case with Jonle. I would highly recommend them for all of your heating and AC needs

Jonle has been doing my service work for 20 yrs . They are a first class company !!

So nice, so helpful, so available for questions It’s been this way for the 30+ years they’ve been servicing my HVAC.

Jason was on time, explained what he did to our unit in the attic, then went outside to the unit and took care of that and then explained what he did. Over all I was very pleased!!!!

Matt our technician was very detailed, informative and prompt. Gave me a great report on my system that it had no issues. Very happy with the total service I received 👍👍

We had our air conditioner serviced this time. The technician was very knowledgeable on what to do. He also found a problem on our new furnace and fixed it. We have had Jonle forever and have been please with their work. We have a service contract with Jonle.

The maintenance contract with JonLe gives us peace of mind. They always arrive at the expected time and answer any questions we have. We don’t have to worry about our heating and cooling.