ABOUT JONLE HEATING & COOLING
JonLe Heating & Cooling is a trusted, family-owned HVAC company serving Cincinnati since 1959 with expert heating services performed by NATE-certified technicians. With over six decades of expertise, we’ve helped countless homeowners and businesses stay comfortable with our dependable, high-quality solutions.
We proudly serve Cincinnati and surrounding communities including Mt. Lookout, Hyde Park, Oakley, and Mariemont.
Rating
Edit: They contacted me a couple days later (and a couple days after the initial review) and did ultimately honor their original quote, so have updated to 4 stars. Dino is a great tech to work with. Original review: Tech was friendly, professional, and seemed knowledgeable. Also used shoe covers indoors, which was appreciated. Low rating is because I was told over the phone (I believe by Barbara, though I was told this by 2 different people by phone and I didn't write down the names) that the price I was quoted was for both A/C and furnace maintenance together in one trip. I was instead told when the tech arrived that price was only for A/C and it would be double that price for both. Miscommunications can happen, though twice on the same day made this feel like a bait-and-switch. Had I known, I would have gone with the other company I got a quote from that offered to do both for a little more than I was just charged for one (since I didn't want to deal with scheduling another appointment). Personally I won't use them for any additional services or recommend them to friends at minimum unless a written estimate is given.
The technician was very professional. On the cost, I am on the gold plan so the cost is nil
We called JonLe heating and cooling in the morning with air conditioning issues. Steve arrived by 1:30 for service. Our unit was fixed within an hour at a very fair price.
Explained everything, very professional, and was on time. I definitely recommend!
I have used Jonle heating & cooling for many years. The installed my new furnace and performs maintenance twice a year. They are reliable, curtious and always do a great job. I can rest easy knowing my furnace is in great condition.
I have used Jonle for several years. They give notice of being on the way, they are always on time, very polite and professional. They do a thorough inspection. I highly recommend them for installation and repair.
Jonle has kept us up and running for years using the Silver Service maintenance for air and heat.
Frank B was great. Very thorough in his review and presentation of our system and options to consider for our final decision.
Professional, priced more than fair, great communication. Highly recommended
The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!
Highly recommend JonLe Heating & Cooling! Our AC froze up a few weeks back. The "other guys" who didn't catch our AC leak during the spring tune-up appointment came out quoting crazy high costs to recharge, crazy high repair estimates, and provided us 4 new AC unit options with little information or context. Then the pressure tactics started the next day: only one unit left in stock, one appointment tomorrow and next available a week out, etc. After a reasonably priced recharge from a friend of a friend, I was able to extend the life of the AC in order to shop around. JonLe Heating & Cooling provided a free second opinion. Frank came out for a visit, assessed the current state, and worked with us to understand our AC concerns in order to quote the correct system for needs. We did not have to debate whether a seer X rated system was worth hundreds or thousands more than a seer Y rated system. Frank recommended and quoted a single system to us, and walked us through the specs and features and throroughly explained the pros/cons and why this system fit our needs. At that point, I was happy to leave the "choose your own adventure" pricing of the other guys behind. Admittedly, I was bracing myself for sticker shock, but feeling confident about spending money on the right system for us. I was pleasantly surprised that the system was not only better spec'd than the other guys "top tier" option, but was also THOUSANDS of dollars cheaper. Win-win! Install went smoothly. Techs were super friendly. Frank even stopped by to check in on the progress midday. And to top it all off, JonLe did not charge a processing fee for using a credit card. All around amazing experience with JonLe Heating & Cooling. Highly recommend!
Quick response! Jason was an excellent service tech. He was informative and efficient. Thank you so much.
Jonle has been servicing my HVAC for years. Also installed my current systems. Always dependable with positive results. Their personnel are always courteous and helpful
JonLe does a fantastic job. Their technicians are very knowledgeable, show up on time and do a thorough review of our HVA system.
Chad is very knowledgeable and was able to identify the AC problem quickly. Highly recommended!
Hello! I'm a little late posting my review because life has been busy. Anyways. I came home from work to a VERY HOT house and immediately knew something was wrong. I contacted JonLe the next morning and they were very helpful, kind and were able to squeeze me in that same morning. Todd S. called to notify me that he was on his way and arrived a short time later. After looking over my unit and listening to my description of what was going on, he quickly diagnosed the issue and told me what part needed to be replaced, quoted me an affordable and reasonable price to repair and got to work. Todd saved the day for me. He stayed a few extra minutes longer to ensure my unit was working properly and that I was able to notice the cold air flowing out. He is absolutely amazing and I am eternally grateful for his assistance and hard work. Thank you, Todd and JonLe!!! They definitely get all five stars from me!
Service arrived in the expected window of time and Cory took his time evaluating since our issue was a bit of a mystery. Cory explained everything in a clear manner. We were given options and with his professional experience came up with a plan with no pressure.
JonLe heating and air conditioning personnel have always been courteous, well qualified and always take care of furnace and air conditioning needs. Steve has been service person whom I always ask for. So he has been servicing my utilities for many years. He is excellent. I always know and feel confident that all will be well after he has done yearly maintenance. Staff whom I speak with to schedule appointments are always very helpful and cordial. They work with my schedule which can be dicey.
Great service. My technician was knowledge and freely shared that knowledge with me so I understood what happened with my unit.
Jason was very professional and thorough with our service. He was very knowledgeable and explained everything in detail.
Called on a Monday morning they were here in 30 minutes. I can tell you I have a hot water boiler they fixed street side auto fill valve and a backflow preventer. 2 of the nicest guys, explained in detail very friendly honest open. Office staff was great as well... They even came next morning to readjust something at no charge.. very cool. They are my go to.
Mark was thorough and professional. Did take over a month for appointment
My technician today was Mark Johnston. He was top notch. He is thorough , efficient and always friendly and completes his task in a timely manner. I have been a customer of jonle for years Excellent company.
We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.
Have trusted them with our HVAC maintenance & repairs for years. They are thorough, respectful and honest. Will Ross did a great job servicing our AC.
We have had a service contract with Jonle for over 15 years. Pleased with the service. Purchased new furnace/AC through them. Great to deal with
This company always does a good job no matter who they send. Jason did a great job today and explained everything he did etc. All good!
I have been a customer of Jonle for many years and have recommended their services to many neighbors and friends. Their technicians are friendly and knowledgeable. I wouldn't use any other company!
Great service representative. Explained what he was doing, politely and wore shoe covers.
I've been using JonLe for my HVAC services for years and their technicians have always been professional, thorough, and honest. Today, Mark came out to do my annual AC maintenance. He's been here before, and I'm always appreciative of how he goes though everything he inspected and tuned up. He's very knowledgable and offers great advice to keep my system in tip top shape. I would highly recommend JonLe to anyone who needs HVAC service.
I had to have the HVAC compressor replaced. Matt, was the Service Repair man who installed my new compressor. He did an excellent job and had my AC up and running in about 4 hours! I was so thankful! I have used JonLe for over 30 years. They were very accommodating and was able to get my AC up and going on a 90° day! I have always been very pleased with their workmanship and their staff. I was fortunate enough to have the same service man, Dan, for my tune-ups for over a decade. Thank you!
After days of no air in 90 degree weather and JonLe Heating being the 2nd Company Barb schedule us right away and she's wonderful. Communication for arrival appteciated our tech Jason arrived and had us up and running within the hour commicating all steps so a 64 could understand I highly recommend this Company from beginning to end
Tech was very nice and serviced the air conditioner in a timely fashion with no problems.
Worked with Jonle for years, on repairs to original furnace then eventually when did a new system. They're always very professional and answer all questions! Do the yearly tune up package for peace of mind to take care of system/ prevent problems! Highly recommend!
We have seasonal checkups and are very satisfied with all aspects of the services provided. A couple of years ago we needed to replace our old HVAC systems, and that process -- sales and installation -- was also excellent.
Our tech was friendly and professional. He did a great job and communicated clearly. He turned off all the lights in the basement when done saving me time to not walk downstairs to turn them off, very conscious. Paperwork was electronic and speedily sent upon completion of the work. The dispatch personnel are pleasant to talk to, they are helpful and responsive. We have been using Jonle for many years and will continue due to the great service. We participate in the annual contract that gives two maintenance tune-ups, on for winter and one for summer. If problems arise the maintenance plan provides availability above non plan members, parts are cheaper and other perks.
My technician was very professional and helpful with getting our A/C working. I highly recommend JonLe for all your HVAC needs!
I have had the maintenance service for years, and every technician that has come to my house has been on task, courteous, and respectful of the property. I really like that the company sends a photo of the technician and a brief description prior to his arrival. Any work they have done, including installing a new air conditioner and heat pump, has been professional, and I highly recommend them.
Great company, friendly employees - very satisfied with the twice yearly maintenance they provide.
Courteous, friendly and professional. I like gettong a reminder call a day or so out and the tech calling me to give me a heads up on actual arrival time. Eadily understood and communicative:)