Expert Heat Pump Repair in Cincinnati | Reliable & Efficient Service

I have used Jonle for several years. They give notice of being on the way, they are always on time, very polite and professional. They do a thorough inspection. I highly recommend them for installation and repair.

Chad was helpful and did not try to "oversell" services or repairs.

Jonle has kept us up and running for years using the Silver Service maintenance for air and heat.

Jonle is consistently on time, friendly and professional. I recommend them!. I have moved into a new home, and with that have discovered some new structural challenges. John Lee has been so responsive to me and the immediate needs that we have for diagnosis and repair. Every technician I have had is outstanding. I would recommend them without reservation

Frank B was great. Very thorough in his review and presentation of our system and options to consider for our final decision.

Best service. Noah has been our technician Always on time and thorough.

Great service from Jonle Heating and Cooling! Always prompt and on time with very knowledgeable and kind service technicians.

Our technician Cory was incredibly friendly and professional! We had JonLe come out to do a check-up on our A/C because we just moved into a new house. Cory explained everything he did and why he did it, and he wasn’t pushy about selling anything at all. A one-time service for both the indoor and outdoor A/C units (with coil cleaning) only cost $175. I would 100% recommend JonLe for any HVAC needs!

Professional, priced more than fair, great communication. Highly recommended

I got an estimate from the Jonle technician. He was very professional and I received a fair estimate. I haven’t bought the new system yet.

Jonle was prompt and responsive. Very helpful technician and explained every issue. Jonle has earned our HVAC business - permanently.

Very fair and honest company 👏

Patrick was professional and exceeded my expectations.

The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!

Prompt and courteous- excellent tech

Highly recommend JonLe Heating & Cooling! Our AC froze up a few weeks back. The "other guys" who didn't catch our AC leak during the spring tune-up appointment came out quoting crazy high costs to recharge, crazy high repair estimates, and provided us 4 new AC unit options with little information or context. Then the pressure tactics started the next day: only one unit left in stock, one appointment tomorrow and next available a week out, etc. After a reasonably priced recharge from a friend of a friend, I was able to extend the life of the AC in order to shop around. JonLe Heating & Cooling provided a free second opinion. Frank came out for a visit, assessed the current state, and worked with us to understand our AC concerns in order to quote the correct system for needs. We did not have to debate whether a seer X rated system was worth hundreds or thousands more than a seer Y rated system. Frank recommended and quoted a single system to us, and walked us through the specs and features and throroughly explained the pros/cons and why this system fit our needs. At that point, I was happy to leave the "choose your own adventure" pricing of the other guys behind. Admittedly, I was bracing myself for sticker shock, but feeling confident about spending money on the right system for us. I was pleasantly surprised that the system was not only better spec'd than the other guys "top tier" option, but was also THOUSANDS of dollars cheaper. Win-win! Install went smoothly. Techs were super friendly. Frank even stopped by to check in on the progress midday. And to top it all off, JonLe did not charge a processing fee for using a credit card. All around amazing experience with JonLe Heating & Cooling. Highly recommend!

Quick response! Jason was an excellent service tech. He was informative and efficient. Thank you so much.

Jonle has been servicing my HVAC for years. Also installed my current systems. Always dependable with positive results. Their personnel are always courteous and helpful

Technician was personal and professional.

Always professional and knowledgeable.

They were able to uncover a neighbor's shedding pine tree that was clogging up the condensing coils. I wasn't aware of this had to be addressed periodically to prevent problems. I am ever so glad for my annual maintenance plan ! Thanks JonLe , Larry Farwick

very professional

JonLe does a fantastic job. Their technicians are very knowledgeable, show up on time and do a thorough review of our HVA system.

The technician was on time, knowledgable, and personable. We are well satisfied with the service we received.

Great communication and service

Been using Jonle for almost 20 years at 3 separate addresses! They are reliable, friendly and a pleasure to work with, Noah came out today and was quick and efficient as always. Thanks guys, will recommend you every time.

Steve was on time. Efficient and completed the task.

Chad is very knowledgeable and was able to identify the AC problem quickly. Highly recommended!

I have been using JonLe/Tri County Heating and Cooling for many years for both annual preventative maintenance and furnace & AC equipment replacement. Both their service and installation technicians are highly skilled and provided excellent service. They always arrived during the provided window of time.

Hello! I'm a little late posting my review because life has been busy. Anyways. I came home from work to a VERY HOT house and immediately knew something was wrong. I contacted JonLe the next morning and they were very helpful, kind and were able to squeeze me in that same morning. Todd S. called to notify me that he was on his way and arrived a short time later. After looking over my unit and listening to my description of what was going on, he quickly diagnosed the issue and told me what part needed to be replaced, quoted me an affordable and reasonable price to repair and got to work. Todd saved the day for me. He stayed a few extra minutes longer to ensure my unit was working properly and that I was able to notice the cold air flowing out. He is absolutely amazing and I am eternally grateful for his assistance and hard work. Thank you, Todd and JonLe!!! They definitely get all five stars from me!

Service arrived in the expected window of time and Cory took his time evaluating since our issue was a bit of a mystery. Cory explained everything in a clear manner. We were given options and with his professional experience came up with a plan with no pressure.

Very Professional great service

on time and thorough

JonLe heating and air conditioning personnel have always been courteous, well qualified and always take care of furnace and air conditioning needs. Steve has been service person whom I always ask for. So he has been servicing my utilities for many years. He is excellent. I always know and feel confident that all will be well after he has done yearly maintenance. Staff whom I speak with to schedule appointments are always very helpful and cordial. They work with my schedule which can be dicey.

Great service. My technician was knowledge and freely shared that knowledge with me so I understood what happened with my unit.

Jason was very professional and thorough with our service. He was very knowledgeable and explained everything in detail.

Called on a Monday morning they were here in 30 minutes. I can tell you I have a hot water boiler they fixed street side auto fill valve and a backflow preventer. 2 of the nicest guys, explained in detail very friendly honest open. Office staff was great as well... They even came next morning to readjust something at no charge.. very cool. They are my go to.

Always professional & knowledgeable.

Mark was thorough and professional. Did take over a month for appointment

My technician today was Mark Johnston. He was top notch. He is thorough , efficient and always friendly and completes his task in a timely manner. I have been a customer of jonle for years Excellent company.

Very clear and concise with the information.

We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.

Have trusted them with our HVAC maintenance & repairs for years. They are thorough, respectful and honest. Will Ross did a great job servicing our AC.

We have had a service contract with Jonle for over 15 years. Pleased with the service. Purchased new furnace/AC through them. Great to deal with

This company always does a good job no matter who they send. Jason did a great job today and explained everything he did etc. All good!

Tech performed routine maintenance. Was prompt and professional.

Jon Le is THE BEST! The service technicians are always polite, knowledgeable and let me know arrival time .

Had a recent service call from Jonle. They provided a text to let us know we were the first stop of the day at 8am. The service tech showed up right on time and provided the service for us in a friendly and professional manner. We have been a client with them since 2017. We have a service agreement for two visits per year (spring & fall)…..a great value! Great company and great people!

I have been a customer of Jonle for many years and have recommended their services to many neighbors and friends. Their technicians are friendly and knowledgeable. I wouldn't use any other company!

Trustworthy, friendly, reliable service every time!