Q. Why does the air from my vent feel cool when the heat pump is on?

A. The HP is designed to heat the air about 20 degrees each time the air goes through the system. A gas or oil furnace is designed for a 40-70 degree temperature rise as the air passes thru the furnace. So if you maintain 70 degrees in the home, a heat pump will put out about 90 degree air depending on the outside temperature. Since the normal body temperature is 98.6 degrees this 90 degree air feels cool to us. In comparison a gas or oil furnace normally warms the air to between 110 - 140 degrees or higher and therefore it feels warm to us.

Q. My gas bill has been getting bigger every year for the last few winters. Is there anything I can do to cut back on my HVAC System's energy usage? I keep my thermostat about as low as I can.

A. A lot of people are in the same boat as you because natural gas prices, especially in the Midwest, have soared in the last few years. One way we've helped customers cope is with Trane's Hybrid Heat system. It's a high-efficiency natural gas furnace combined with a high-efficiency electric heat pump. It's often referred to as a "dual fuel" system.

See answer

See all FAQs

Performance Series Heat Pump 25HCB3

Performance Series

Economic Year-Round Comfort To Heat and Cool Your Home

The Performance Heat Pump is our most inexpensive way to provide year-round home comfort. Its efficient cooling system, with up to a 15.5 SEER, reverses during cooler weather for low-cost electric heat.

Features
Specs
Warranty
Brochure

Up to 15.5 SEER
Up to 8.6 HSPF
As low as 70 dB
WeatherArmor™ louvered coil guard
Environmentally-sound Puron® refrigerant
10-year parts limited warranty when properly registered

Performance

Efficiency: Up to 15.5 SEER/ Up to 8.6 HSPF
Limited Warranty: 10-year parts limited warranty when properly registered1

Sound

Quiet Level: 70 dB
Features: Sound suppressing compressor blanket

Controls

Controls Supported: Thermidistat™, HYBRID HEAT® Dual Fuel Thermostat

Technology

Puron® refrigerant
Scroll compressor
Heating Capacity (Btuh): 18,000 - 60,000
Cooling Capacity (tons): 1.5 - 5

Aesthetics

Steel louvered coil guard
Galvanized steel construction
Powder-coated, baked-on paint
WeatherArmor™ coil guard

To the original owner, the Carrier 25HCB3 Performance Series Heat Pump is covered by a 10-year parts limited warranty upon timely registration of your new equipment. Ask your Carrier dealer about optional extended warranties, which may include labor. Warranty period is 5 years if not registered within 90 days. Jurisdictions where warranty benefits cannot be conditioned on registration will automatically receive a 10-year parts limited warranty. See warranty certificate at carrier.com for complete details.

Brochure

Owner's Manual

Warranty Card

Downloads are in PDF format. The free Adobe Reader can be downloaded here: http://get.adobe.com/reader/